Quick Answer
An outsourced sales team answers inbound inquiries, qualifies them against your service rules, quotes from your approved pricing, handles objections, closes the customer and books the work into your schedule. Fulfillment, service delivery and collections stay with your business.
The scope of the work
Answering calls, responding to forms, running the qualification conversation, presenting price, managing follow-up and asking for the commitment. In practice, it is the job an owner does badly at 8pm after a full day on site.
What it needs from you
Accurate pricing, clear service boundaries, real availability and prompt reporting of what was completed and collected. Without those, an outside team will quote work you cannot profitably deliver.
What stays with you
Crews, equipment, licensing, scheduling logistics, service quality and customer experience during delivery.
How it differs from a call center
A call center takes messages. A sales operation is measured on closed and collected revenue, and inside a performance partnership its compensation depends on it.
How Furlan Systems applies this
We fund and operate this work directly: capital, advertising, technology, follow-up, sales and closing. Operating partners provide capacity, operations, fulfillment and customer experience.