Every call answered. 24/7.
Your AI team answers the phone, replies to every message and books the appointment — so nothing slips away while you are on the job. Try our own demo agent below.
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- Live in days, not months
- Works with your current number
Voice agent
A phone answer that sounds like a competent employee
It greets the caller with your business name, handles the common questions, captures the details you need to quote, and books the appointment. Everything is logged on the contact record.
- Answers inbound calls immediately, including overflow and after hours
- Trained on your services, service area and pricing rules
- Captures name, number, address, service and urgency
- Books into live calendar availability
- Transfers to a person on request or on trigger words
- Full transcript and recording attached to the contact
- Multiple languages configurable per business
- Hi! Are you looking for an estimate or scheduling service?
- An estimate
- Great. What's the best mobile number so we can keep this going by text?
Chat agent
Website and social messages answered in seconds
The same knowledge, on text channels. Website chat, Facebook and Instagram messages, and SMS conversations are handled with the same qualification logic.
- Website chat widget responses within seconds
- Facebook and Instagram message handling where connected
- SMS conversations continued off-site
- Qualification questions before a human is involved
- Handover with the full conversation attached
- Never invents an answer it was not given — it escalates instead
Booking agent
Books into the calendar you actually keep
Not a request form pretending to be a booking. The agent reads live availability, respects buffers and travel time, and writes the appointment into the same calendar your crew works from.
- Live availability with service-specific durations
- Buffers, travel time and minimum-notice rules respected
- Confirmation and reminder messages sent automatically
- Rescheduling and cancellation handled in conversation
- Round-robin or specific-person assignment
Reminders sent 24h and 1h before.
Sample reviewer 1
Placeholder review text. Real reviews appear here once the widget is connected to your profile — Furlan Systems does not write or supply reviews.
Sample reviewer 2
Placeholder review text. Real reviews appear here once the widget is connected to your profile — Furlan Systems does not write or supply reviews.
Reviews agent
Requests sent, responses drafted, nothing gated
After a completed job the agent sends the request, then drafts a reply to whatever comes back. You approve before anything is published.
- Review requests triggered on job completion
- One polite reminder, then it stops
- Draft responses for every rating, positive or not
- Your approval required before a public reply is posted
- Same request and same public link for every customer
No sentiment filtering
Custom agents
Workflows built for how your business actually runs
Outbound follow-up on aged quotes, intake for a regulated service, dispatch triage, warranty registration — anything with a repeatable script and a clear escalation rule.
Discovery
We map the conversation, the data it must collect and where a human takes over.
Build and test
Scripted, tested against real scenarios, and reviewed by you before it answers anyone.
Quote-only
Custom workflows are scoped and quoted individually. There is no published price for them.
Pricing
Two published plans
There is no separate price list for chat, booking or review agents. Those capabilities are part of the plans below or quoted as a custom build.
AI Voice Agent
Inbound call answering, qualification and booking.
$399/month
Plus $2,000 one-time setup.
- Inbound call answering
- Caller qualification script
- Calendar access for booking
- Human escalation and transfer rules
- Call transcripts into the CRM
AI Assistant
Voice plus chat and messaging channels together.
$599/month
Plus $2,000 one-time setup.
- Everything in the Voice Agent
- Website and SMS chat handling
- Booking agent behaviour
- Review request assistance
- Shared escalation queue
Setup is substantial work
Usage may be charged separately
Boundaries
What we will not claim
- An AI agent is not a licensed professional and gives no legal, medical or financial advice
- It escalates to a human whenever asked, and whenever it is unsure
- Callers are told they are speaking with an automated assistant where disclosure is required
- Call recording is subject to your state's consent law, not our preference
- We publish no accuracy percentage or conversion-rate guarantee
FAQ
AI agent questions
Hear how it would handle your calls
We will walk through your busiest call types and what the agent would say to each.