Stage two

Answer in minutes, then keep following up without remembering to

Most quotes are lost to silence, not to price. Nurture is the layer that replies immediately, keeps trying politely, and hands the conversation to a human the moment the person responds.

Instant first response
Multi-step sequences
Two-way email and SMS
Stop-on-reply

See CRM pricing Book a Strategy Call

Workflow builder — sample sequence

1
Trigger
Form submitted
2
Wait
5 minutes
3
Send
Text + email
4
Task
Call the lead

Illustrative interface — not live customer data

Capability

Automation with a human handbrake

Sequences run on triggers and delays, and every one of them stops the instant a person replies.

Instant text and email acknowledgement on new lead
Multi-step sequences across days or weeks
Branching by service, source or survey answer
Business-hours and quiet-hours awareness
Stop-on-reply so automation never talks over a human
Internal alerts and tasks when a lead goes hot
Appointment reminders and no-show recovery
Re-engagement for quotes that went quiet
Templates and snippets for common answers
Opt-out handling applied across every channel

Five minutes beats five hours

Response speed is the single most controllable factor in conversion for local service work.

Politely persistent

Three or four contacts over two weeks, then stop. Sequences are built to be useful, not to harass.

Consistent voice

Whoever is on shift, the first reply says the same competent thing.

Limits and honest caveats

SMS and email sends are metered per use on top of your plan
Text messaging requires brand and campaign registration before high volume
Deliverability depends on your sending domain being configured properly
Automation cannot fix an offer people do not want

Messaging registration

US business texting requires carrier registration, which carries a one-time and recurring platform charge and takes time to approve. We start it during onboarding; approval timing is controlled by the carriers, not by us.

FAQ