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Furlan Systems

Pricing

AI agent pricing

Two published plans and one quote-only option. Each published plan is a monthly subscription plus a one-time build; the calls and messages the agent handles are metered separately.

Charges

Monthly, one-time and usage charges shown separately

Subscription amounts are pre-tax US dollars. One-time setup and any usage charges are listed on their own so nothing arrives unannounced.

AI Voice Agent

AI Voice AgentMonthly

$399per month

Plus a one-time $2,000 setup fee.

$2,000 one-time build covers scripting, voice configuration and integration testing.

Included every term

  • Inbound call answering
  • Caller qualification script
  • Calendar access for booking
  • Human escalation and transfer rules
  • Call transcripts into the CRM

Not included

  • Telephony and messaging usage may be billed separately — see the usage schedule.

A reference menu showed $299 for this plan while the plan card showed $399. The $399 plan-card figure is used. Usage billing is unresolved.

AI Assistant

AI AssistantMonthly

$599per month

Plus a one-time $2,000 setup fee.

$2,000 one-time build covers scripting, channel setup and integration testing.

Included every term

  • Everything in the Voice Agent
  • Website and SMS chat handling
  • Booking agent behaviour
  • Review request assistance
  • Shared escalation queue

Not included

  • Telephony and messaging usage may be billed separately — see the usage schedule.

A reference menu showed $499 for this plan while the plan card showed $599. The $599 plan-card figure is used.

Custom AI Workflows

Quoted after scoping

Scoped automation built against your own systems.

What you get

  • A scripted agent trained on your services and service area
  • Calendar access so it can book real appointments
  • Human escalation and transfer rules you define
  • Transcripts written back to the contact record
  • Ongoing script tuning as objections change

Scope and limits

Voice Agent channels
Inbound phone
Assistant channels
Phone, website chat and SMS
Languages
Confirmed during the build
One-time build
$2,000 per agent
Custom workflows
Quoted after scoping

What setup includes

  • Discovery on services, pricing rules and qualification questions
  • Script writing and voice configuration
  • Calendar, CRM and telephony integration
  • Escalation and after-hours rules
  • Test calls before the agent goes live

One-time setup: $2,000 (AI Voice Agent), $2,000 (AI Assistant).

Usage

Charges based on what you use

AI agents use the same telephony and messaging rates as the CRM platform. A busy phone line costs more to answer than a quiet one, so we publish rates rather than an average.

Usage charges
ItemRate
Outbound calls$0.028 per minute
Inbound calls$0.017 per minute
SMS$0.0166 per segment
Email$0.0014 per send
Local phone number$2.30 per month, per number
Messaging registration$24.50 once, then $1.50 per month

Compare

Voice Agent versus AI Assistant

AI plan comparison
FeatureAI Voice AgentAI Assistant
Inbound call answering
Website chat
SMS conversations
Appointment booking
Review request assistance
Human escalation rules
Transcripts into the CRM
One-time build fee$2,000$2,000
Usage chargesMeteredMetered

Not included

  • Telephony and messaging usage may be billed separately — see the usage schedule.
  • Telephony and messaging usage may be billed separately — see the usage schedule.

FAQ

Questions about this pricing

Ready when you are

Start the order, or walk through the scope on a call first.